Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This includes:

• Personal identification information (name, date of birth, address)
• Contact information (email address, phone number)
• Financial information (payment methods, transaction history)
• Account credentials and preferences
• Communications with our support team

We use the information we collect to:

• Provide and maintain our betting services
• Process transactions and manage your account
• Comply with legal and regulatory requirements
• Prevent fraud and ensure platform security
• Provide customer support and respond to inquiries
• Send important account and service updates
• Implement responsible gambling measures

We may share your information in the following circumstances:

• With regulatory authorities as required by law
• With payment processors to facilitate transactions
• With service providers who assist in our operations
• To prevent fraud or illegal activities
• With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• Employee training on data protection

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to certain processing of your information
• Lodge a complaint with the Australian Privacy Commissioner

We use cookies and similar technologies to enhance your experience on our platform. These help us:

• Remember your preferences and settings
• Analyze site usage and performance
• Provide personalized content
• Ensure platform security

You can control cookie settings through your browser preferences.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@truesouthbets.com
• Phone: 1800 123 456
• Mail: Privacy Officer, TrueSouthBets Pty Ltd, Level 15, 123 George Street, Sydney NSW 2000