Terms of Use
Last updated: January 1, 2024
By accessing and using TrueSouthBets, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use our services.
These terms constitute a legally binding agreement between you and TrueSouthBets Pty Ltd (ABN 12 345 678 901), licensed by the NSW Independent Liquor & Gaming Authority.
To use our services, you must:
- Be at least 18 years of age
- Be a resident of Australia
- Not be located in a restricted jurisdiction
- Not be self-excluded from gambling activities
- Provide accurate and complete registration information
- Have the legal capacity to enter into binding agreements
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain only one account per person
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized account access
- Complete identity verification when requested
You are responsible for all activities that occur under your account.
All betting is subject to our detailed Rules & Regulations. Key points include:
- Minimum and maximum betting limits apply
- Bets cannot be cancelled once confirmed
- We reserve the right to void bets in case of obvious errors
- Settlement of bets is based on official results
- Responsible gambling limits can be set and modified
Financial transactions are subject to the following:
- All deposits and withdrawals must be in Australian Dollars (AUD)
- Identity verification may be required before withdrawals
- Withdrawal processing times vary by payment method
- We may charge fees for certain transaction types
- Anti-money laundering checks may delay transactions
We are committed to responsible gambling and provide:
- Deposit, loss, and session time limits
- Self-exclusion options (temporary and permanent)
- Reality checks and spending summaries
- Links to professional gambling support services
- Tools to help you maintain control over your gambling
If you believe you have a gambling problem, please seek help immediately by calling 1800 858 858.
You must not:
- Use our services for any illegal purposes
- Attempt to manipulate or exploit our systems
- Share your account with others
- Use automated betting systems or bots
- Engage in money laundering or fraud
- Abuse our customer service team
- Circumvent responsible gambling measures
All content on our platform, including logos, text, graphics, and software, is owned by TrueSouthBets or our licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works without our written permission.
To the maximum extent permitted by law, TrueSouthBets shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Technical failures or interruptions to our service
- Actions of third parties or external events
Our total liability is limited to the amount in your account balance.
We may suspend or terminate your account if you:
- Breach these terms or our other policies
- Engage in fraudulent or illegal activities
- Fail identity verification requirements
- Request account closure
Upon termination, any remaining account balance will be returned to you after deducting any amounts owed.
These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of NSW.
We are licensed and regulated by the NSW Independent Liquor & Gaming Authority under License #12345678.
For questions about these terms, contact us:
- Email: legal@truesouthbets.com
- Phone: 1800 123 456
- Mail: Legal Department, TrueSouthBets Pty Ltd, Level 15, 123 George Street, Sydney NSW 2000
These Terms of Use comply with Australian Consumer Law and NSW gambling regulations. By using TrueSouthBets, you acknowledge that you have read, understood, and agree to be bound by these terms.